{
    "schema_version": 1,
    "provider": "GreatHosts.biz",
    "language": "en",
    "policies": {
        "privacy": {
            "title": "Privacy and data boundaries",
            "summary": "GreatHosts does not receive or store payment-card credentials. The site-specific privacy page explains optional checkout-recovery retention, aggregate reach/agent metrics, public MCP data boundaries and browser-fragment checkout drafts.",
            "url": "https://greathosts.biz/privacy/"
        },
        "terms": {
            "title": "Terms and service policies",
            "summary": "GreatHosts links the applicable hosting, VPS, semi-dedicated, dedicated, domain, acceptable-use, verification and service-level terms from the Terms page.",
            "url": "https://greathosts.biz/terms-and-conditions-2/"
        },
        "refund": {
            "title": "Cancellation and refund policy",
            "summary": "Refund and cancellation eligibility depends on the applicable published provider-backed policy and product. Agents should quote the current linked policy rather than infer a blanket refund right.",
            "url": "https://greathosts.biz/terms-and-conditions-2/cancellation-refund-policy-2/"
        },
        "trial": {
            "title": "Shared-hosting trial",
            "summary": "GreatHosts offers a 30-day limited-functionality trial for shared hosting. Domains, SSL, VPS and dedicated servers are not part of that shared-hosting trial.",
            "url": "https://greathosts.biz/terms-and-conditions-2/"
        },
        "sla": {
            "title": "Uptime and service levels",
            "summary": "A 99.9% uptime/service guarantee may be stated only for products whose current product terms or service-level policy states it. Infrastructure status is published separately.",
            "url": "https://greathosts.biz/terms-and-conditions-2/",
            "status_url": "https://properstatus.com/"
        },
        "support": {
            "title": "Technical support",
            "summary": "Technical support is ticket-based and available 24/7 through the upstream support operation. The documented response target is one hour; it is a response target, not a guarantee that every issue is resolved within one hour.",
            "url": "https://greathosts.biz/support/"
        },
        "payment": {
            "title": "Payment responsibility",
            "summary": "GreatHosts does not receive or store payment-card credentials. Payment authorization and processing occur in the upstream-controlled payment flow after human review.",
            "url": "https://greathosts.biz/terms-and-conditions-2/"
        },
        "relationship": {
            "title": "Reseller and infrastructure relationship",
            "summary": "GreatHosts is the customer-facing hosting reseller and does not claim ownership of the datacenters or physical servers. Infrastructure, provisioning, billing and selected support functions are supplied through the upstream hosting platform.",
            "url": "https://greathosts.biz/trust-transparency/"
        }
    },
    "related_urls": {
        "site_privacy": "https://greathosts.biz/privacy/",
        "terms": "https://greathosts.biz/terms-and-conditions-2/",
        "support": "https://greathosts.biz/support/",
        "trust": "https://greathosts.biz/trust-transparency/",
        "provider_privacy": "https://greathosts.biz/terms-and-conditions-2/privacy-policy-3/",
        "refund_cancellation": "https://greathosts.biz/terms-and-conditions-2/cancellation-refund-policy-2/",
        "domain_registration": "https://greathosts.biz/order-form/",
        "domain_dispute": "https://greathosts.biz/order-form/",
        "whois_privacy": "https://greathosts.biz/terms-and-conditions-2/privacy-policy-3/",
        "infrastructure_status": "https://properstatus.com/"
    },
    "human_confirmation_required_for_order": true
}