About Us
Being a hosting client can be a hard thing - you frequently need to deal with network outages and an atrocious and slow tech support service. To top it off, you need to sign at least in two admin interfaces so as to administer your domain names, billing transactions and your website itself. When we established GreatHosts.biz, we attempted to alter all that.
A Pioneering Approach to Web Hosting
The hosting Control Panel is the part of the hosting platform that the customers in fact see. And ninety percent of the hosting service providers out there employ one and the very same Control Panel - cPanel. We, though, consider cPanel to be out of date and difficult to work with - it simply frustrates our work. This is the reason why we arrived at the decision to use a different web hosting Control Panel - the Hepsia Control Panel. It's new, has a modern look and feel and offers billing, domain name and website management possibilities, so you can administer everything from a single location. Also, it has a drag & drop File Manager, so you won't need to resort to a third-party FTP client. Our tests have revealed that the Hepsia Control Panel is three times faster than other Control Panels! We have also created a web hosting Control Panel demo - you can see for yourself how the Hepsia Control Panel functions.
A Reliable Web Hosting Platform
Your web site needs to be reachable online. That is why we lean on blazing-fast servers driven by the powerful mixture of Linux and Apache. We are also partnering with 4 state-of-the-art datacenters where you can host your sites. This permits us to offer a 99.9% server uptime guarantee.
A Client-Focused Approach
Last, but certainly not least - we are there for you! We have Live Chat operators who are there to respond to all your pre-sale enquiries and to help you remedy small technical problems. We have a top-drawer 24-7-365 client support service. We offer a one-hour trouble ticket response time guarantee, but in the majority of situations our client support team reps reply to trouble tickets within 20 mins!