GreatHosts.biz has operated online since 2005.
Owner-confirmedTrust built on clear responsibility boundaries.
GreatHosts publishes what it can verify, identifies where service delivery depends on upstream infrastructure, and avoids claims it cannot substantiate.
Factual baseline last reviewed: 2026-10-02GreatHosts is the customer-facing reseller website; it does not own the datacenters or physical servers.
Owner-confirmedTechnical support is available through the upstream support team around the clock.
Provider-backedThe 99.9% uptime commitment applies where the live product catalogue or service terms state it.
Product/provider-backedThe customer-facing control panel is branded GreatHosts CP. Its workflow can be inspected in the live demo before signup.
Verified in demoProduct availability, locations, options and prices are taken from the live hosting catalogue/API where supported.
Live catalogue/APIWhat GreatHosts does not claim
Clear limits are part of the service description.
- GreatHosts does not claim to own the datacenters or physical servers.
- We do not publish security capabilities such as DDoS protection, malware scanning or datacenter physical-security claims unless they are specifically documented.
- We do not publish comparative speed claims against other control panels without controlled evidence.
- Managed-service features are described only when they are included or orderable in the live plan data.
Payments and customer data
GreatHosts does not receive or store card credentials. Payment processing is handled by LiquidNet where the checkout flow requires payment. GreatHosts may retain limited checkout-recovery data only where the customer explicitly opts in, according to the site privacy notice.
Trial and refund terms
Shared hosting offers a 30-day limited-functionality trial. Refund and cancellation rights for paid services are governed by the applicable terms shown before purchase; domains, SSL and server products may follow different rules.
Verify before you buy
Use the live control-panel demo, product tables, service-status page and contractual terms rather than relying only on marketing copy.